What’s behind The TCO Method®
Welcome to The TCO Method®!
As a subscriber, you’ll get a new post every other week focused on helping you to Massively Increase Your Net Operating Income™.
The TCO Method newsletter is unlike any other real estate investing publication: discussing the areas in operations & strategy where investors, owners, and operators lose the most money…and how to avoid, mitigate, or fix those issues.
TCO, as it applies here, stands for Total Cost of Ownership, and in this publication, we’re going to apply the math to decisions and processes made in the day-to-day of operating real estate and show where choices today impact value tomorrow.
This isn’t a newsletter full of theories and ideas with no experience to back them up, the problems and solutions covered are based on my 28 years in the industry, working with dozens of operators across hundreds of properties and tens of thousands of units covering millions of square feet across the U.S..
We’re never going to discuss how or where to find a deal, creative financing, syndicating, raising capital, flipping houses, or any of the other stuff you find in 99.95% of real estate newsletters out there today.
We’re just going to help you identify issues you probably don’t even know you have and fix them.
Biography:
👋Hi, I’m Andy McQuade, and I write and publish this newsletter - you’ll never get ghostwritten content or AI slop with my name on it. You can find me on LinkedIn, Twitter, and some of the other socials - all my content is my own.
I started my career “real estate adjacent” - on the supply side of building materials & construction supplies - back in 1997 and over the following 22 years I worked in sales & leadership for two of the largest dealers in the country for over a decade each.
In the latter half of my w2 career, I worked with clients both in the field and in the c-suite of commercial real estate operations with anywhere from 40 to 34,000 doors and millions of square feet of commercial space to get them what they needed to operate their properties, traveling with their teams across the country for due diligence and construction on value-add projects.
What I’ll be sharing here is based on my personal experience and solutions that my former customers and current clients use in their daily operations to fix their issues and avoid costly mistakes, as well as frameworks and strategies I’ve developed since leaving my w2 on the supply side to work full-time consulting for the industry in May of 2019.
My goal for The TCO Method® Substack is simple - to provide investors, owners and operators of real estate to access information and best practices to help them create and provide a better product to their tenants while increasing the Net Operating Income (NOI) and value of their holdings.
What’s the value this newsletter will provide to the reader?
Since 2019, I’ve helped dozens of multifamily investors, owners and operators to change how they make decisions and use a framework around Total Cost of Ownership to add value to their assets and reduce their overhead.
To date, I’ve helped them reduce CapEx expenses by over $8 million dollars, add over $6.7 million dollars in annually recurring Net Operating Income, and create over $111 million dollars in asset value for their portfolios while reducing risk, creating a better tenant experience, and improving cashflow.
I’m going to be diving into the issues that anyone can fix in their operations themselves to make more NOI - if they’re willing to change how they do things once they realize they’re stepping over dollars to pick up pennies.
Why am I qualified and why trust me?
✅ 22 years real estate adjacent on the supply side, working with architects, developers, owners, operators, property managers, project managers and contractors to help them select and get the products and services they needed to deliver their finished product.
✅ 6 years as an independent, full-time self-employed & fully insured consultant to dozens of real estate operations and other real estate adjacent businesses including the big 3 consultancies, law firms, not-for-profit organizations, global investment banks and VC-funded startups.
✅ Relatively successful career in the industry - salaried manager at 20, general manager of a location at 22, district manager at 28, director of sales with a team covering the US, Canada and Japan at 38, independent consultant at 39.
✅ I’ve worked on hundreds of projects spanning tens of thousands of apartments and millions of square feet of commercial space across the United States
✅ I hold multiple industry certifications from the National Association of Home Builders (NAHB) and the U.S. Green Building Council (USGBC) and have been a member of the NAHB Multifamily Council, NAHB 55+ Housing Industry Council, served for 8 years on the Board of Directors for the Upstate Building Industry Alliance, and helped operate two different Chapters of the National Real Estate Investors Association (National REIA).
✅ I’m actively creating content across social media, here on Substack, my podcast, creating a community on Skool, and I speak at events and on other podcasts regularly.
✅ I’ve been recognized multiple times by industry organizations for my work with The TCO Method in commercial real estate, including CREi Summit and GlobeSt Multifamily, was a contributor to the Best Ever CRE News Brief during its run, and more stuff I’m forgetting at the moment.
Disclaimer: subscribing to this publication does not create a consulting or advisory relationship between the reader and Andy McQuade, The ARM Companies, ARM Procurement Advisors LLC, tcomethod.com or any other person or business entity.
The information and opinions shared here are not and should not be construed as legal, financial, investing or business advice and past results do not guarantee future outcomes.
Consult with your own team of advisors and experts you trust before taking action based on anything discussed here. What worked in the examples given for a particular client or customer may not work for you.
Andy McQuade, The ARM Companies, ARM Procurement Advisors LLC, tcomethod.com or any other person or business entity will not be liable to anyone for any decision made or action taken in reliance on the information given in this publication or for any consequential, special or similar damages, even if advised of the possibility of such damages.
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If you would like to hire Andy as a consultant or advisor for you or your business, please visit The ARM Companies website, or send us a message.

